Purchasing a new construction home in Maryland is an exciting endeavor. Sometimes, however, unexpected defects or issues arise.
Knowing how to address these problems ensures your home is safe and up to code.
Review your warranty
When you notice a construction concern, start by reviewing your new home warranty. Builders typically provide warranties that cover issues for a specified period.
If your home remains under warranty, follow the instructions in the document to file a claim. Some warranty agreements require mediation or arbitration to resolve disputes. Be aware of the specific dispute resolution process before moving forward.
Document the defects
Thoroughly record any defects you discover with videos, photographs and written notes. Detailed documentation will be important when you report the issues.
Contact the builder
Notify the builder as soon as you identify problems with your new home. Communicate the specific issues in writing, providing all the necessary documentation. The builder typically must address these issues within a reasonable timeframe under the purchase contract.
Reach out to the homeowner’s association
If your new construction home is part of a planned community or governed by an association, the organization may have specific procedures and resources for addressing defects. Consult your association bylaws for guidance.
Request a home inspection
If the builder is unresponsive or the issues persist, consider hiring a professional home inspector. They can provide an unbiased evaluation of the problems and issue a report. This report can be valuable if you need to escalate the matter.
Contact the Office of the Attorney General
In Maryland, you can reach out to the Office of the Attorney General’s Consumer Protection Division. They can provide guidance and may assist in resolving disputes between homeowners and builders.
According to Forbes, the average new construction home in Maryland costs more than $294,000. Protect your investment with awareness of your rights in the event of a defect.